As a business that prides itself on providing pool solutions, we are happy to answer any questions you may have. Read our frequently asked questions or call our office for more information.
What should the pH level of my pool be?
Be sure the pH level is above 7. Acidic water will corrode parts and equipment. Incorrect pH levels can cause skin and eye irritations.
Why is my pool cleaner moving so slowly?
Suction cleaners need to have a clean pump basket and filter to operate at capacity. Our technicians can make regular maintenance call—checking and cleaning baskets and filters to keep cleaners working efficiently.
What are those mouldy black spots in my pool?
Those black spots are known as black spot algae and if not treated correctly and promptly, you've got a problem. It may simply be a matter of checking the pH levels and boosting chlorine levels but its best to get one of our technicians to check it out before it becomes a severe infestation.
Why is my pool pump is leaking?
Leaks can occur for many reasons—sunken threads or bad thread sealant or there could be a bad O-ring in the impeller housing. Either way, call the Pool & Spa Doctor and we can repair the leak before it gets any worse or it becomes a more expensive problem.
What is that loud noise coming out of my pool pump?
If you hear a loud rattling the pump may just be loudly vibrating on the surface it rests on; the problem solved with sitting the pump on a rubber mat. If that's not the issue the noise could be caused by the pump drawing air, not water. If so, regular servicing of the skimmer and suction strainer by our qualified team may solve the problem.
How do I repair the crack in my concrete pool?
Cracks can run deeper than they appear. Catching and halting the spread of cracks as soon as they are visible is recommended. Call the Pool & Spa Doctor today—our expert team can repair small, hairline cracks and fissures to major cracks.